Complaints

EnvMart is committed to ensuring fair treatment for all our customers and addressing any grievances they may encounter.

Should you have any queries or complaints, you are encouraged to contact us through the "Contact Us" tab available on the EnvMart page.

  • Click on "Contact Us" or visit EnvMart Contact Us 
  • This will direct you to the EnvMart Help Center | 24x7 Customer Care Support. 
  • Choose from Type of Issue / Help Topics to better specify your concern. 
  • Submit your query or complaint for prompt assistance.

If your query or complaint has not been resolved to your satisfaction, it may be escalated for further review. Customers who are not satisfied with the resolution provided by our customer support can contact our Grievance Officer. Please provide the ticket ID generated during your interaction with customer support when reaching out to the Grievance Officer.

Here are the details for the Grievance Officer: 

Mr. Ravikant 

Designation: Senior Manager - Customer Care - Escalation Desk 

EnvInfra Solutions Pvt Ltd, 1065, 10th Floor, Tower B1, 

Spaze I-Tech Park, Sector 49, Gurugram, Haryana - 122018, India Contact us: support@envmart.com 

Phone: 91 124 423 5627 

Time: Mon - Fri (9:00 - 18:00)

EnvMart's Commitment to Authenticity and Trust

There have been concerns circulating online about the authenticity of EnvMart. We want to assure our customers and partners that EnvMart is a legitimate and trustworthy B2B platform. Our commitment to providing quality products and services is unwavering, and we uphold transparency and honesty in all our business dealings.

How EnvMart Responds to Fraud Complaints

We take any allegations of fraud very seriously. Ensuring a safe and secure experience for all our users is our top priority. If you encounter any issues or have concerns regarding our products or services, please contact our customer support team without delay. You can reach us at our dedicated EnvMart Complaint Numbers: 0124–4235627 or +91 124 423 5627. We are committed to resolving any issues swiftly and to your satisfaction.

Addressing Concerns About EnvMart in India

There have been some misconceptions and unfounded claims about EnvMart operations in India. These claims do not reflect the reality of our service and commitment. EnvMart is a well-established platform with a global customer base, including numerous clients in India. We focus on supplying only genuine products, ranging from industrial machinery to customized equipment, all meeting the highest quality standards. Our objective is to build and maintain trust through honest business practices and dependable service. If you have any questions or need assistance, please visit our Contact Us page, where you can connect with us via email or phone. We are dedicated to ensuring a positive and secure experience for all our customers.

FAQS

Frequently Asked Questions

Get answers to your most common queries.

Absolutely! EnvMart is a real company that helps businesses get the industrial products they need. We're all about being clear and honest with our customers.

We take your security seriously. Our website has strong protection to keep your personal and financial info safe when you shop with us.

Yes, all products sold on EnvMart are 100% original. EnvMart carefully selects its suppliers to ensure that every item meets high standards of quality and authenticity.

No, any claims suggesting that EnvMart is a scam are unfounded. EnvMart is a reputable business that prioritizes customer satisfaction and transparent dealings.

If you encounter any suspicious messages or activities, you should immediately contact EnvMart's support team. Additionally, always ensure that you are on the official EnvMart.com site and use strong passwords.

If you need help or have any concerns, you can visit the "Contact Us" page on EnvMart.com. You can connect with the support team via email or phone to receive assistance.

Still have questions?

If you can't find the answer to your question here, please don't hesitate to reach out to us. We're always happy to help.