How can I place an order?
Ordering at EnvMart is very easy. Placing your first order at EnvMart? Please follow the below-mentioned steps:
- Just select the items you want to shop for and click on buy now or add to the cart.
- Enter your shipping address and click on check out.
- Enter your payment information and place the order
- We would love to take your order over the phone/email. You may contact us on our Indian Contact Centre India: +91 124 4235627 or sales@envmart.com to book your order offline.
Call Timings: - 9:30 AM - 7:30 PM (Monday to Saturday).
How will my order be delivered to me?
Your order would be delivered through our logistics partners at your doorstep. Bulk Orders (greater than 10) & heavy items are shipped through the surface & may take more than 15 days for delivery.
How will I know if the order is placed successfully?
Once your order is successfully placed, you will receive a confirmation over email and text message from Envmart.com. This mail will have all the details related to your order. Order details can also be viewed at My Account > My Order if you have placed the order through your log-in id.
What is the standard delivery time?
Our Standard delivery time is 5-7 days, however for some products delivery time may vary depending upon the availability or depending upon the size of the order
Why is standard delivery time different for some products?
Time taken to deliver a product depends upon the below-mentioned parameters:
- Stock availability
- Size of the order
- Shipping Address
- Size of the product
- Customized Order products
Will I be informed once my order is processed?
Once your order is confirmed and processed, you will receive a shipment notification via E-mail/SMS. You can also TRACK ORDER online. Please note tracking information may not be available for all carriers.
Do you take orders over the phone?
Yes. We do take orders over the phone. You may contact our Contact Centre India: +91 124 4235627 to book your order on COD mode. Call Timings:- 9:30 AM - 7:30 PM (Monday to Saturday)
How do I check the status of my order?
We update your order status via emails and SMS at every step. Once your order is placed you would receive an SMS and an email with your order details. Once your order is dispatched you receive an SMS with your tracking details. Please check your spam and old SMS for the status of your order, if you don't see any updates. In case of any unforeseen events which delay your order, you would receive a special update from our end.
Why have I not received my order yet?
Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an E-mail/SMS informing you about the delay along with the new expected delivery date.